Service Call or Service Request

Our 24h Service Unit in ActionMurphy's law teaches that breakdowns happen when it's most inconvenient.

Our 24 hour Emergency Service is here to help 7 days a week:

For commercial and residential 24/7 service
 
           - Click here for contact information.
           - or call 864 232 5684 

Remark:

For calls after business hours, you will be dircted to our 'After Hour Call Operatorr' who will contact our technician.


So, let's not panic, help is underway. And the first line of help is you: 

  • The first and easiest step you can do, is to check the circuit breaker.
    There might have been a temporary overload.
          
  • If possible, find out the brand and type of your system.
    This information is typically on the machine decal and often easily accessible on the outdoor unit.
    This information helps our technician to best prepare for the visit.
           
  • Try to determine and describe in a non-technical way what's wrong
           For example:  - the system does not heat/cool, the blower is working
                                   - I can reset the breaker but it keeps tripping
                                   - I smell .... describe

This is the most important information for our technician before they even leave to see you.


 

With these information let's place the service request either by EMAIL or by Phone.

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